101 Central Ave, Great Falls, MT | (406) 727-1757
Monday - Friday; 10am -530pm,  Saturday: 10am - 5pm
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Store Policies

Return Policy

Your satisfaction is very important to us. We want you to have a fun and successful shopping experience with us, and will gladly accept your return or exchange. Please read the following return policy to ensure your return is able to be accepted.

Returns and exchanges are accepted within 5 business days from when your order is received, so please double-check your order when you receive it!

Products not eligible for return include:

Books, patterns and CDs (due to copyright law)

Clearance items

Fabric

Gift Cards

Products returned will automatically be subjected to a 25% restock fee and are subject to manager’s approval.

Refund Processing

Refunds will be processed once the product has been received by Big Sky Quilts, Inc. Shipping charges will be refunded only in cases of Big Sky Quilts, Inc. error. To ensure the fullest credit for your return, please contact us at 406-727-1757, 10:30 AM to 4:00 PM Monday thru Friday MST beforehand and we will be happy to work with you on your return or exchange.

Returns will be processed through our Accounts Payable department within 10 working days.

Damaged or Defective Items

If you receive an item that was damaged or defective please contact us at 406-727-1757, 10:30 AM to 4:00 PM Monday thru Friday MST.

Wrong Items or Missing Items

If you receive a wrong item, please contact us at 406-727-1757, 10:30 AM to 4:00 PM Monday thru Friday MST.

Special Purchases

Unfortunately, we are not able to reorder products that we acquired as Special Purchases. When they are gone, they are gone, so if you see something you like, you should act quickly to order it. The good news is that we are receiving new Special Purchase items all the time.

Changes and Cancellations

If you'd like to cancel or change your order, please call Big Sky Quilts, Inc., as soon as possible. We'll do everything we can to accommodate your request if you call us before your order has been processed.

We pride ourselves on getting orders on their way quickly and efficiently, so the sooner you call us, the better. Once your package has left our shop, we can't cancel or change your order.

If you cancel an item that qualified you for a promotion or special deal, you may no longer receive that discount or promotion.

CONTACT US

jw@bigskyquilts.com

406 727 1757

101 Central Ave.
       Great Falls, MT 

Monday - Friday: 10am-5:30pm
Saturday: 10am-5pm

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LITTLE ABOUT US

Big Sky Quilts stocks all the fabrics, notions, kits, patterns, and batting materials you need to make beautiful quilts. Need a sewing machine? We have those too, along with an onsite repair department and professional long arm quilters to help you finish your projects. Our store features a friendly environment where you'll enjoy a wide range of fun, informative classes, plenty of creative inspiration, and the best customer service around!